| Description: | Responsible for collecting on past due installment loans through automatic dialer. Utilize daily contact and skip tracing efforts. Develop and maintain on-going customer relationships. Negotiate payment arrangements. Advise customers of their responsibilities under loan contracts, and provide individual counseling on acceptable and convenient payment arrangements. Other duties as assigned. |
| Qualifications: | •1 - 2 years prior collections experience required. •High School Diploma or Equivalent, some college preferred. •Ability to multi-task. •Excellent verbal and written skills •Ability to prioritize in a fast paced, high volume environment with minimal supervision. •Bilingual (English & Spanish) preferred, but not required. •Basic PC skills with working knowledge of Microsoft Word and Excel |