The Radiology Clerk is responsible for various clerical duties in Radiology Services such as greeting and directing patients, answering telephones, receiving and entering exam requests and other data, and processing imaging requests.
High School Diploma or GED equivalent.
Minimum of one year prior office or customer service experience. ò
Knowledge of appropriate behavior when greeting and assisting patients, family members and physicians. ò Ability to learn, synthesize and maintain up-to-date working knowledge of the department, personnel, and changing technology. ò Working knowledge at basic proficiency level for windows-based software applications. ò Ability to perform computerized data collection and entry and to navigate in a windows environment. ò Proven record of providing excellent customer service. ò Ability to communicate promptly, clearly and accurately in both written and oral form. ò Excellent interpersonal skills. ò Ability to organize tasks and maintain control of work flow. ò Demonstrated ability to resolve routine problems using policies and procedures.